Legal and Compliance
General FAIS Disclosures
General FAIS (Financial Advisory and Intermediary Services) disclosures refer to the disclosures that financial service providers in South Africa are required to make to their clients in accordance with the Financial Advisory and Intermediary Services Act of 2002.
PAIA Manual
POPI Privacy Policy
POPI (Protection of Personal Information Act) Privacy Policy is a document created by organizations operating in South Africa to outline how they collect, use, disclose, and protect personal information in accordance with the provisions of the POPI Act.
Conflict of interest management policy
Our handbook outlining policies, procedures, and guidelines for identifying, disclosing, managing, and mitigating conflicts of interest within our organisation.
Complaints policy & Procedures
Our set of guidelines that outline the procedures for individuals to submit complaints or grievances to our organisation.
Treat Customers Fairly (TCF) Policy
A regulatory framework and set of principles designed to ensure that financial services providers prioritize the fair treatment of their customers
Verify FAIS registration
As a financial services provider, “Verify FAIS registration” refers to a process of verifying that an entity is registered with the Financial Sector Conduct Authority (FSCA) under the Financial Advisory and Intermediary Services (FAIS) Act.
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aibinfo@icapital.co.za
+27 (0)11 883 2400
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